How will my order be shipped to me?

All of our items are shipped via USPS and arrive in a small bubble envelope or box. 

How long will it take to ship my order? 

Your order will ship out within 5 business days. Once your order ships, shipping within the United States takes approximately 7 -14 business days. PLEASE NOTE DUE TO COVID-19 USPS is having delays so items are taking 3-5 days to update to " in transit" in their system as they are taking longer to process packages. However, you will still receive your item in the 7-14 business days we quote even with the delay in the updating with the USPS website and tracking.

What payment methods do you accept?

At this time, we accept payment via PayPal and all major Credit Cards. 

What is your return policy?

We offer a 30-day money-back guarantee. If you are not 100% satisfied with your purchase simply contact us at hello@loveletterbox.co within 30 days of delivery of your item and we will gladly walk you through the process to us for a partial refund. Please note, a 15% restocking fee will be applied to your refund. We do not offer any returns.  

There is a problem with my order. What do I do?

Please contact us at hello@loveletterbox.co and we will work to correct the problem as soon as possible.